will help usher a new level of efficiency in the business process. Nothing impresses guests more than prompt confirmation of their requests, whether it is receiving email/SMS confirmation for their booking or receipts in their email after payment. The hospitality industry is an ever evolving sector with a collection of solutions required by the hoteliers and restaurateurs with a myriad of services to offer to the guests. Handle all the reservation queries with guest by easily fetching all the reservation details with hotel PMS which combines various filters with all the reservation types giving you the most accurate search result. eZee is one of the rare IT companies in the industry who provides an entire set of hospitality solutions. If the event is organized at your hotel for a guest who is not residing on the premises, a separate folio can be created handling all the charges related to the event. Explore how eZee’s hotel management software solutions help you deliver contactless guest experience effortlessly. Once the room has been cleaned and updated in the system, the front desk will be able to see the status of the room changing from “dirty” to “clean”, meaning the room is ready to be occupied again. You can pre-configure email and phone number in guest profile, once configured, the PMS system will automatically set out the notification as per the process. The quick booking process, instant confirmation and easy payment makes it one of the easiest to use booking engines in the market. eZee iFeedback is a versatile online feedback system for hotels and restaurants which allows to build stronger relationships with guests and customers, giving you complete freedom on how and when to collect feedback from guests... Appytect is a mobile app builder for hotels, designed and developed specifically for the hospitality industry. eZee BurrP! User profiling allows you give access to the user by selecting the specific rights/privilege. In tax slab, you can define the amount range which would be taxed, the percentage amount can be edited at any given time. Ezee Frontdesk is a software solution designed for hotels, motels and hospitality management companies. Communication with the housekeeping staff is the key here, as you are checking the guest out, the system will automatically mark the room as "dirty" notifying the housekeeping team. eZee FrontDesk has ready integration with more than 300 third party hardware and software providers in the industry from all over the world. System will identify the room and update the inventory instantly while providing guests with a folio receipt to complete the process in minutes. I recommend all to use this amazingly simplified hotel website builder software. is a point-of-sale system ideal for restaurants, bars, night clubs, fast food restaurants, and more. The system tracks, records and stores all the payment details in the system and can be viewed at any given time via accurately generated reports, which keeps you up-to-date with everything related to payments. To give you even more control over tax charges, you can either waive of taxes from the final bill amount at the time of check-out. More Info Maintain daily miscellaneous sales and expenses in a dedicated account. You can store all the standard contact information of your guests as well as custom information as per the requirements. eZee FrontDesk hotel PMS packed with powerful features, makes it easy for you to manage your daily operations while improving your overall guest services. You can define unlimited number of extra charges for the services you provide for your guest. All of the information can be easily accessed and edited as per the requirement, leaving you worry free. Let’s explore them: Self-service kiosks enrich the guest's experience with the property and helps hotels meet every guest's expectations. at your hotel, making it your task easy than ever. The system lets you split folio according to rooms, guest types, service rendered or any other charges. It can be used at restaurant, hotels, bar, night clubs, resorts, theme parks, cruise and even retail shops. For your regular corporate clients, you can create custom company profile in which it will store all the information of the guest connected with the company. During high seasons, you want to reach the maximum occupancy and yield and for that you need to have the most appropriate rates structure. The compact integration allows users to perform all types of transactions, which is further supported by a wide range of insightful reports from all departments. Here, all you have to do is split the folio by group, one folio for the company for the stay and other folio will be billed to the guests. It is equally important for hotel to properly manage individual channel and communicate with them on regular basis. Advanced revenue reports provide you keen insight in your hotel’s finances which allows you to build a a better profit making strategy and driving up your hotel revenue. eZee’s all-inclusive Hotel PMS gives you complete control over your property along with uninterrupted connection with eZee’s Restaurant POS, Online Booking Engine and Channel Manager. Frequently utilized by the hotel's management staff, Summary Interface gives you a complete snapshot of all the transactions conducted at your hotel in one PMS window more like a dashboard. All of the charges in the system are accurately reflected in various reports, making it easier to track different charges and leaving no room for error. Designed and developed with latest technology meeting international hospitality standards. The task list can be printed and handed out to the team, once completed, the team can return the list and manager can update the task status in the system. Once you have set up individual rates, it will automatically reflect in your bookings by tying it correctly to the source account. Malaysia: +60 16 229 3356, +60 16 229 3357, Toll Free (for U.S & Canada Only) There is always room for improvement. Streamlining your hotel’s maintenance activities is the best way to reduce overall costs. You can set up a list of default items to be added to a specific room type and total quantity of items to the room number. If your hotel allows paid phone services, in the system you can set up rates for local and international calling and transfer the charges as per use to the room folio. In addition, you can create vouchers from the system for accounts receivable, payable and other charges. You can configure variety of charges such as room charges, extra charges, extra adult, extra child and even create a custom charge as per your hotel’s business model. Giving you flash data of the hotel's overall occupancy. Good 24/7 Online Support. Login to eZee | All Cloud Hotel Solutions Toggle navigation eZee Absolute Online Hotel Management System For example, a guest has agreed to pay % of amount for a booking and the guest fails to meet the commitment. The type of interface varies from Room Interface which provides a graphical display 'up-to-the-minute' status of all the room at your property, whereas List Interface provides similar information in a list format. One click and you are able to view all the various rate plans and rooms available at your disposable with hotel PMS. Poor maintenance can lead to unhappy guests. Self-check-in Kiosk can greatly reduce front desk traffic during peak hours and allow your guests to check-in faster and hassle free. Create multiple bookings at once, the hotel PMS system will easily allow you to create different bookings including/excluding room types and/or extra add-on as per the different requests and all the bookings can be edited anytime if need be. Keep in mind that for an on-premise system you’ll pay a single fee, likely with an annual maintenance upgrade, while Web-based systems (Software as a Service, or SaaS) will charge on a monthly basis. Now you can secure the service from the system itself, the phone will be active only when the room is occupied by a guest and automatically bar the phone once guest checks out and you never have to worry about someone misusing the service. Depending on the configuration the guest information is automatically shared with the local system when guest checks-in or you can share the information manually as per the requirement. It combines traditional property management systems (PMS)... eZee Reservation is an Online Booking Engine which integrates seamlessly with the property website, enabling clients to book reservations, packages, and offers directly from the website. The bookings coming in and out from travel websites (OTA’s), hotel’s website and bookings at your hotel should be updated instantly. Pricing for hotel property management software is usually either per room/unit or per user. Check Availability for group bookings, individual bookings and all the key information displayed right on the screen for quick decision making and processing. User will only be able to access those operations which are defined in their user role as per your configuration. There are various scenarios in which the hotel staff has to use the cash from the cash drawer of your hotel. View Profile For recurring guests, the system will automatically identify contact information from the profile and send out auto emails/SMS from the system upon booking. eZee FrontDesk - On-premise Hotel Management Software. In addition, each of the form can be customized according to the process and the feedback from the guest is automatically updated in the system for review. Like eZee FrontDesk, this product helps you to manage you facility effectively to increase your profit magins. As there can be multiple reasons for a check-out, you can select the appropriate option as per your discretion or hotel policy, keeping things fair and your guests happy. This ensures accountability during shift hours and gives you precise information about the transactions. Offer your guests all the convenience of choice for making payments. Every guest or group which visits your hotel is different and so are the needs or the preference they may have. The intuitive range of eZee's complete hospitality software solutions includes Hotel Management System, Cloud Property Management System, Restaurant POS Software, Channel Manager with GDS, Hotel Reservation System and many more. Rest of charges is processed the same way and another folio is generated instantly. Cons Quick access coupled with the easy to understand GUI makes it effortless for you to carry out everyday reservation operations. Evaluating Hotel and Hospitality Management Software. It relieves hotel managers and employees off tough day to day tasks simple by providing quick and efficient methods for room reservations, guest management, product development and … Running an efficient housekeeping team and running operations without hiccups is no easy task but eZee FrontDesk house keeping module does that effectively by displaying real time information. This report gives you the summarized data of the hotel's quarterly performance in terms of Available Rooms, Total Nights Sold etc. One of the most recurring operational requests from guests is splitting the bill. Online Travel Agents (OTA) have become an integral part of hotel’s online business strategy as they have proven to be a major source of bookings. Software is constantly being updated. eZee PMS system offers a variety of views providing important information like guest name, room type and the status of the room which helps you track and manage all the reservation at your property. In addition, you can check-out individuals from the group, clear a specific transaction within the group separately with many more micro management features available. This enables you to have complete control over all the group booking operations such as create, edit, check in, check out, etc. eZee FrontDesk provides you with the widest range of folio related operational features, giving you the flexibility you require to process diverse set of operations. If you like to include taxes in the total amount, you do not have to do any complex calculations or formulas, you just have to enter the final room amount and the rate of tax will automatically fetch from the tax rate defined. In the hotel software not only you can bifurcate charges as per the guests’ request but also credit it to the company’s account in case of a corporate gathering at the hotel. The revised inventory will be updated automatically across the board and as a fail safe system, we have even included manual update in the system. Click here to see the full list of our interface partners, and if you do not find the company you are looking for, contact us today to get the interface done. Set the linear rate for your hotel by defining weekday and weekend rates, which becomes the base line rate for your hotel. In case of some technical difficulty, you can also manually update the inventory which lets you avoid errors and overbooking. A group check-out is never an easy task, taking care of all the charges, payments and other requests. For example, waiving taxes for senior citizens can be done with a single click. Note: The user still might have to enter some missing details manually in the registration card if they are not available in the booking form. The process has to be quick and error free, you can generate invoices in no time, add extra charges and process payments while offering guests the service they deserve. Such charges are usually tied directly to the room and upon check out, if the guest has used any of the services, the check point will remind you to clear those charges. About eZee Frontdesk. You don’t; the system does, eZee FrontDesk has its own internal messaging system, which sends out important notification as per pre-configured settings or you can even send out custom message in pop message, email and even SMS. In addition, if a guest is requesting for a service whose charges are not present in the system, you can manually add any custom charge to the bill as per the convenience. Managing online distribution across many channels requires a channel manager capable of handling inventory traffic back and forth seamlessly. Here the guests book to stay during the day without staying overnight and check-out within the same day. Running an efficient and tight shift schedule in a hotel is a 24 hours job but that doesn’t mean you have to pay that much attention. The channel manager add-on has a 2-way XML connection with more than 100 international and regional OTA’s. A registration card contains all of the important guest information like full name, address, date of birth, email, telephone number, company name, passport, visa details etc. Create menu cards, invites, set sitting arrangements, themes, equipment to be used and even set the duration of the event. This hotel management software is globally accepted due to state-of-art technology and easy to use nature. By marking unconfirmed, it is to ensure that you do not lose revenue as the inventory remains unchanged and rooms are available for others to book. Room allotment should be easy, you shouldn’t have to go through various menus and tabs and figure out how to allot a room to a group or a regular traveler. Day-use service will enable you to cater services to corporate guests who are looking for a place to freshen up before a meeting or transit passengers who wants to rest before taking off to their destination. You can also create and save pro-forma invoice templates in hotel system, saving you valuable time at the time of need. Between walk-ins, bookings from hotel website and channel bookings, it can get overwhelming at times or in some cases lead to errors in room allocation. Create custom packages as per your regular events ranging from wedding weekends, receptions to business conferences or any other custom event you want to host at your hotel. If neither of the conditions are met, the hotel will stay at the default rate level. Guests can request to check-in early instead of waiting in the hotel’s lobby. Between welcoming the incoming guests and completing check-out for the leaving guests, check-out period can be very chaotic. The system keeps track of all the equipment, stock of spare parts and maintenance work. In addition, you can always modify the charge as per your hotel’s policy or even add the charge manually during check-in process. He requests front desk to provide cash to pay the driver, the reception staff can create a voucher for the cash given to the guest and charge to the guest’s folio. eZee FrontDesk - On-premise Hotel Management Software. The profile is the focal point of the guest through which you can track all bookings, reservation history, transactions, etc. Tax/charges in hotel software system will automatically charge the tax rate once the night audit done, which takes care of your day to day finances. eZee Hotel POS (Point of Sale) v.1.0 eZee POS is a feature filled Point Of Sale system, tightly integrated with eZee FrontDesk hotel management software. Hotel and Restaurant App. To make things more convenient, the zero balance check-out feature will not let the process be completed unless the payment is cleared. It lets you setup your entire property details through single... eZee Centrix is a Channel Manager that helps hotels to easily manage property rates and inventory on various channels/travel websites. Additionally, it simplifies the business by easily bifurcating all the payments completed by the hotel and amount due to the agents. eZee’s software is easy to generate reports, rates in daily uses and eZee’s customer service is awesome and very fast in implementation. A dedicated feature also lets you quickly define the job profile of the employee for easy management. Travel Agent Profile in eZee FrontDesk lets you store and access all the key information and point of contact, this lets you and your team work closely with the OTA partner. At the time of guest arrival, front office staff can manually create a registration card or eZee FrontDesk can fetch all the guest information from the guest booking and generate a registration card for the guest to sign. We have earned a reputation for providing innovating and world-class hospitality software solutions, with effective execution and cutting edge technology competence. In addition, it is also connected with the GDS channels like Amadeus, Sabre, Worldspan, Galileo and Pegasus. Once it has been generated, the guest can only use the key for the duration of the stay and for that specific room, after check-out, the key is rendered unusable. Inventory instantly while providing guests with alternate choice to improve their check-in/check-out process the day without overnight. Menu cards, invites, set sitting arrangements, themes, equipment to be serviced and made ready for arriving. 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