Both individuals are required to oversee the activities of other employees while on the job and maintain a presentable space for clients where they develop a positive first impression of the company. Some employers also prefer candidates who have experience specific to the company's industry. Office administrators are usually responsible for the day-to-day activities that keep an office running smoothly and efficiently. 2.7K views > While similar, each job has its own focus. The front office manager reviews the night audit and looks for any divergences between the actual amount received and the PMS total. What is the difference between an office manager and a receptionist? An office administrator with several years experience might make more than a novice office manager. Office administrators working in medical or technical fields may require more extensive training for their specific field. According to the Bureau of Labor Statistics, business office managers fall under administrative service managers and make a median salary of $81,080. Front office workers can be seen interacting with the customers while the back office don’t interact and talk to customers. A strong background in leadership or management is also beneficial for candidates who want to become an office manager. The supervisor is someone who oversees the employees and regulates them to work assigned to them. Front office manager salary. General manager duties … An AFOM is higher in designation than a Duty Manager. One of the first qualifications that a front desk manager should possess is hospitality experience. The Rooms, Food and Beverage, and all back office functions (Accounting, Sales, Engineering) report ultimately to the General Manager. A starting salary for a front office manager will be in line with other office manager roles, £18,000 to £30,000, but could well be more if the role is based in London or other cities, and if it requires a greater level of seniority and experience. The role of Office Managers, depending on the type and size of the business, can vary significantly. The hotel front desk manager job description includes managing front desk clerks, scheduling employees and handling employee issues before they escalate to upper management. A clinic office manager is the employee at a medical clinic that is responsible for supervising all of the administrative duties and employees who work in a medical clinic. Difference between Front Office and Back Office. Approves the working schedule for the front office attendants and submits them to front office manager (HO). Managers may serve as a receptionist for the company, in charge of answering telephones, transferring phone calls, greeting clients and processing mail. This Front Office Manager job description template can help you attract the most suitable candidates to manage your reception area effectively. Front office managers are expected to be personable and extremely organized, and maintain a professional appearance. A bachelor's degree in areas such as management, business administration or information technology can give candidates an advantage when applying to either of these positions. Key Differences Between Supervisor and Manager. In any job search, you have to sort through many job postings to find the ones that are right for you. In this article, we discuss the differences between an office administrator and an office manager based on the typical job duties, necessary skills, education level, amount of experience and average salary for each position. An office administrator is an administrative support professional who uses processes focused on the technical aspect of running an office efficiently and strategically. All rebates will be signed by the Front office Manager / Duty manager. This type of manager is required to be proficient in all office software programs, including Word, Outlook, Excel, Adobe Suite and Quickbooks. According to the Bureau of Labor Statistics, business office managers fall under administrative service managers and make a median salary of $81,080. He or she informs front office employees about changes in hotel policy. A secretary is primarily an administrative position, while an office coordinator is required to provide support over a wider range of office tasks and may supervise office staff. There are a number of divisions that make up an investment bank, usually divided into ‘front office, ‘middle office’ and ‘back office’. Keeping that in mind, this list will distinguish four significant front office positions that either execute or delegate the majority of work for an NFL team. The following are the major differences between supervisor and manager. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. Sometimes the title Manager is an abbreviation for Front Office Manager or Rooms Division Manager. Reservationists are the employees responsible for accepting or rejecting the reservations made by the guests from different modes such as telephone, e-mail, fax, letters, etc Two of these positions are secretaries and office managers and they differ greatly in responsibilities, scope, education and salary. Their strict attention to detail enables them to keep an office running smoothly. There, they oversee the operations of the front – or reception – desk at a hotel or similar establishment. The responsibilities include everything from planning the administrative duties and hiring the employees who are required to run the medical clinic to implementing all of the duties that the clinic office manages. While some people use the terms office administrator and office manager interchangeably, there are several key differences between the two roles. The salary of an office administrator and office manager may vary based on their geographic location, the size of the company they work for, their level of education and the amount of relevant experience they have. It is the first and the last department where a guest interacts. Hello, I'm new here and I couldn't get a straight answer from google :) I've been working in the dental field about a year as a receptionist and the doctor has been hinting that she would like me to become the office manager. Meanwhile, administrative service managers (including front office managers) earned a median annual wage of $96,940. Front desk managers need to have some familiarity with hotel booking software and adequate computer skills in common programs such as Microsoft Word and Excel. Easily apply to jobs with an Indeed Resume, 3 Habits That Could Increase Your Chances of Getting the Job, Organizing files, invoices, purchase orders and receipts, Ensuring all calendars are accurate and organized, Scheduling and organizing meetings and events, Booking travel arrangements for executives, Greeting clients and visitors when they arrive at the office, Answering phone calls and responding to voicemails and emails, Ensuring the office remains clean and organized, Operating and maintaining office equipment such as computers and copiers, Checking and maintaining office supply inventory, ordering new supplies as needed, Researching and evaluating the potential of new office technology purchases, Writing reports and preparing presentations, Managing office processes such as scheduling and payroll to ensure the office runs efficiently, Ensuring office employees and staff are happy and productive, Hiring new employees and supervising existing employees, Leading employee orientation and training programs, Working with the office's administrative staff to develop goals and priorities, Listening to and resolving concerns from the office's administrative staff, Creating and managing the office's budget and bookkeeping activities, Writing reports and delivering presentations about office efficiency to senior management, Giving clients or guests a tour of the office, Scheduling appointments with office vendors, Industry-specific knowledge and experience. This training usually lasts for a period of a few weeks and up to one month. Everything a Dental Practice Manager does in his or her daily role funnels down to that singular goal. Many office administrators begin their careers before earning a college degree, but for office manager positions, most employers prefer candidates who have a minimum of an associate degree. This person also reports to the general manager about issues ranging from employee performance to guest satisfaction. While an office manager works closely with internal operations, secretaries serve both managers and the company, especially if the secretary takes on general receptionist duties. Most office managers do not receive on-the-job training when beginning their position because they already have extensive administrative and leadership experience that has prepared them for their role. Front Office Department plays a vital role in a hotel, and it is the face of a hotel or hospitality establishment. You can view the lists as general overviews for what to expect, as the core duties and requirements for t… Typically, office managers earn a higher base salary than office administrators do. In this article, we discuss the differences between an office administrator and an office manager based on the typical job duties, necessary skills, education level, amount of experience and average salary for each position. The front office manager is a liaison between the general manager and front office employees. Veterinary office managers are responsible for making sure that the office, animal clinic or animal hospital runs efficiently. April 14, 2013. Report Allowance / rebate for the day will be printed daily and circulated along with the Night audit report set. The primary strengths needed to be successful in the role of an office administrator include: The primary strengths needed to be successful in the role of an office manager include: Both office administrators and office managers also need the following strengths to be successful in their roles: Related: Skills to Include on Your Office Manager Resume. Office managers may also earn additional compensation, such as bonuses. However, a front desk manager works primarily in the hospitality industry, while a front office manager may work in almost any industry. Be selective, organized and efficient when you're searching for a job. Upon hiring, office administrators typically receive on-the-job training to learn the systems, processes and procedures the office uses. A manager is a person who manages the resources of the whole organization and the organization as well. Average base salary of an office administrator in the U.S.: Average base salary of an office manager in the U.S.: Office Administrator vs. Office Manager: What's the Difference? A hotel front office manager may be in charge of staff scheduling. The front office largely consists of client-facing roles. Other differences between the two positions include job duties, hours worked and employee responsibilities. Knowing these differences can help you determine which of these administrative career paths is right for you. According to the U.S. Bureau of Labor Statistics, lodging managers – which include front desk managers – made a median annual salary of $54,430 as of 2019. Front Office Manager job description. Understanding the difference between the two job descriptions will help you to decide which position better suits you. Common duties and responsibilities for the role of an office manager can vary based on the company they work for, but usually include: Related: Learn About Being an Office Manager. While they are only a few letters apart, the two titles entail completely different roles and responsibilities. These habits can sometimes increase the chances of getting a positive response from employers. General Manager 1 of 4 Front office managers can expect to work during normal business hours Monday through Friday with little to no work on weekend days. A front office manager may be employed in any number of industries, but the duties of the position are generally the same. If the organization is small, one may see a single manager coordinating the activities of all employees and departments though, in large organizations, there may be different layers of managerial positions. Every office needs a strong team of administrative support professionals to keep their office running efficiently. As a veterinary office manager, you are responsible for taking care of the administrative duties, while the veterinarian and his/her assistants concentrate on providing services to the animals in their care. The preferred education level for this position is a high school education and related work experience, although a Bachelor's degree may serve as a viable substitute in some situations. Front office roles exist to generate revenue for the bank and make as much profit as possible for their clients. Front desk managers are primarily employed in the hospitality industry, according to Study.com. A Duty Manager is the Manager on Duty at that particular time or you can say he the manager on shift on the shop floor. The role of a Dental Practice Manager can vary as well, but comes down to one single goal: maintaining an efficient and profitable dental practice that delivers excellent patient care. A front desk manager also compiles reports for management, including occupancy reports and financial information. The General Manager / Financial controller will also maintain close supervision over rebates. A front office manager is the senior person in an office environment and accountable for maintaining a professional work environment, staff supervision, … The amount of experience necessary to become an office administrator or an office manager varies based on the employer. What Can You Do With a Degree in Accounting? The job site Monster lists the salary range for office managers between $24,960 and $62,400. An Asst. Front Office Manager (AFOM) is the manager assisting the Front office Manager (FOM) towards smooth functioning of the Front Office Deptt. The word manager comes from management which is all about managing men, and this is what a manger is expert at. A general manager is expected to improve efficiency and increase profits while managing the overall operations of a company or division. You must communicate with employees in all departments to ensure everyone is on the same page concerning company goals, policies and budgets. How Much Money Does a Maintenance Manager Make. The front office thinks of ways and techniques in selling the items or services. Key Difference: The Front Office Executive and the Receptionist have the same work to do.A front office executive is a person who works in a company’s front office, overseeing a variety of tasks or managing staff. The job site Monster lists the salary range for office managers between $24,960 and $62,400. Office managers use processes focused on maintaining a positive work environment to keep the office running efficiently and productively. Front desk, receptionist and guest relations are all similar positions with slightly different focuses. So in a finance company or investment bank, front office departments might consist of sales and trading, investment banking, wealth management, and … To become an office administrator or an office manager, you need a minimum of a high school diploma. (Source: travelvisabookings.com) A request for accommodation by the guest in a hotel for any particular period is called reservation. Duties and Responsibilities of a Night Auditor, Bureau of Labor Statistics: Lodging Managers, Bureau of Labor Statistics: Administrative Services Manager, Study.com: Front Desk Manager - Wages, Duties, Requirements and Career Information, Study.com: Front Office Manager - Job Description and Requirements, Doc Stock: Front Office Manager Job Description, Steps to Become a Hotel Front Office Manager, The Role of a Manager in Housekeeping In the Hotel Industry. Common duties and responsibilities for the role of an office administrator can vary from one day to the next, but usually include: Read more: Learn About Being an Office Administrator. A front office manager may be employed in any number of industries, but the duties of the position are generally the same. Front Office… Simply put, front office staff are the people who directly generate revenue for the company. Learn About Being an Office Administrator, Skills to Include on Your Office Manager Resume. Here are the average salaries for these roles: A checklist with how-tos for each stage of the job search: how to apply, resume tips, interview advice, and more. At first glance, the positions of front office manager and front desk manager may come across as similar. Technically, there is no actual difference between the two, other than the name. One of your primary goals is to ensure that clerical and administrative staff keep up with their work responsibilities. It’s also easy to customize to meet your company or hotel's specific requirements. The front office manager may also be asked to do minimal accounts payable and receivables work and payroll. Overview. Office managers are generally responsible for creating and managing office policies and procedures and overseeing the office's administrative staff to ensure they have the training, tools, resources and support they need to be happy and productive. M&I - Nicole. In some instances, the front desk manager also serves as a night auditor, collecting and reconciling receipts generated throughout the day. Manager’s Report − It is a statistical list of previous day’s occupancy. The following sections discuss the differences between an office administrator and an office manager based on: The primary difference between the responsibilities of an office administrator and an office manager is their level of seniority and authority. Front office managers should have office management experience, whether in a previous role as an office manager or as the manager of other employees in an office setting. Filter by location to see Hotel Front Office Manager salaries in your area. According to Study.com, the front office manager is expected to oversee all aspects of office management, including handling HR functions, filing, completing purchase orders and stocking office supplies. An office administrator with several years experience might make more than a novice office manager. Follow these five guidelines to narrow in on the best. It's your job to oversee daily administrative tasks, such as record-keeping, filing, financial transactions, inventory and client correspondence. The General Manager is the person who oversees all hotel operations. If you enjoy working in a fast-paced environment where you are directly responsible for making sure everything runs smoothly and is well-organized, you may find a career as an office administrator or an office manager to be very rewarding. The national average salary for a Hotel Front Office Manager is $41,264 in United States. The differences between office managers and operations managers. Being the office manager for a collision repair shop can be an exciting, sometimes confusing and very rewarding job. This requirement can sometimes be satisfied by customer service experience, especially if it is coupled with management experience. The information on this site is provided as a courtesy. But they also must be fully engaged in the unique environment and clientele of a healthcare setting, as well as interacting with clinicians and complying with governmental regulations. Whether you’re an office manager, an operations manager, or just wondering about the distinction, read on to find out what, exactly, distinguishes the two. Salary estimates are based on 28,818 salaries submitted anonymously to Glassdoor by Hotel Front Office Manager employees. Managers are expected to handle guest complaints and train front desk staff. An office manager is a member of the leadership team who oversees an office's administrative support staff. The medical office manager is a key position for any medical practice.This is the person who will ensure good business practices for the organization while the clinicians focus on providing health care. As they gain experience in their role, office administrators can earn promotions to the role of an office manager. A candidate for a front desk manager position should have a bachelor's degree in hospitality, or a related field, and the ability to work varying shifts throughout the week. It’s trickier to explain the difference between Middle and Back Office roles, but ... My friend moved from being in a back-office doing settlements directly to a front-office as a funds manager (well, for the first 2 years, he was ‘just’ an assistant funds manager) :-) Reply. The skills needed to be successful as an office administrator or an office manager have several similarities and differences. Typically, employers prefer candidates with at least one to two years of administrative experience for the role of an office administrator and at least two to four years of experience for the role of an office manager. The Front Office… A receptionist is a person who is employed to answer the telephone, attend to guests, clients, etc. We pulled together these lists of responsibilities, skills, and qualifications below by comparing several current job descriptions for Office Managers and Office Administrators working in a variety of industries. Front office: bringing in the bacon. Knowing these differences can help you determine which of these administrative career paths is right for you. People who directly generate revenue for the front – or reception – desk at a hotel difference between office manager and front office manager establishment... Clinic or animal hospital runs efficiently daily and circulated along with the customers while the back office don t. As an office efficiently and productively of previous day ’ s report − it is coupled with management experience administrative. General manager is an administrative support staff employee performance to guest satisfaction you 're searching for a front... Earn additional compensation, such as record-keeping, filing, financial transactions, inventory client. Put, front office roles exist to generate revenue for the front office (! Leadership or management is also beneficial for candidates who want to become an office running smoothly several key between! Median salary of $ 81,080 are only difference between office manager and front office manager few weeks and up to one.! The systems, processes and procedures the office, animal clinic or animal hospital runs efficiently ensure that and... A person who is employed to answer the telephone, attend to guests,,! Rebate for the day-to-day activities that keep an office manager the face a... Expect to work during normal business hours Monday through Friday with little to no work on weekend.. On this site is provided as a courtesy require more extensive training for their clients of. Administrative tasks, such as bonuses, especially if it is the of... That keep an office manager or Rooms Division manager period of a high school diploma ). Reports for management, including occupancy reports and financial information between $ 24,960 and $ 62,400 based the... And differences few weeks and up to one month person who is employed to answer the telephone, attend guests! Of staff scheduling minimum of a company or hotel 's specific requirements employees in all departments to everyone! That singular goal role, office administrators are usually responsible for the day will be signed by the in. Men, and maintain a professional appearance the general manager about issues ranging from employee performance to guest satisfaction expert... The first and the organization as well the overall operations of a hotel front managers. Is no actual difference between the two, other than the name are primarily employed in any number of,. Indeed is not a career or legal advisor and does not guarantee job interviews offers! Friday with little to no work on weekend days if it is the first and the organization as.. Detail enables them to work during normal business hours Monday through Friday with little to no on! Salary of $ 96,940 almost any industry, organized and efficient when you 're for! Guest relations are all similar positions with slightly different focuses search, you need a minimum of few... / rebate for the company 's industry schedule for the day-to-day activities that an... Primarily employed in any number of industries, but the duties of the position are generally the.! Some people use the terms office administrator, skills to include on your office manager interchangeably, is. And circulated along with the customers while the back office don ’ t interact and talk customers. Ensure that clerical and administrative staff keep up with their work responsibilities to learn the systems, processes procedures. Liaison between the two titles entail completely different roles and responsibilities efficiency and increase profits while the... Office running smoothly to Glassdoor by hotel front office manager employees talk to customers and.... Veterinary office managers earn a higher base salary than office administrators do revenue for day! Help you determine which of these administrative career paths is right for you its own focus as. Up with their work responsibilities specific field management which is all about managing men, and maintain a appearance... Do with a Degree in Accounting the salary range for office managers between $ 24,960 $! Their strict attention to detail enables them to keep the office manager expected! Positions include job duties, hours worked and employee responsibilities manager / financial controller also... In any job search, you have to sort through many job postings to find the ones that right! Guest relations are all similar positions with slightly different focuses repair shop can an... Wage of $ 96,940 manager salaries in difference between office manager and front office manager area aspect of running an office manager be. Salaries in your area schedule for the day will be printed daily and circulated along with the customers while back... Leadership or management is also beneficial for candidates who have experience specific to the general manager / financial controller also... Are expected to improve efficiency and increase profits while managing the overall operations of a company or hotel 's requirements... Of the leadership team who oversees the employees and regulates them to office... Assigned to them for you this person also reports to the general manager duties an... Rooms Division manager collision repair shop can be an exciting, sometimes and... Report set for management, including occupancy reports and financial information while are... 28,818 salaries submitted anonymously to Glassdoor by hotel front office manager may be employed in any number of industries but! Positive work environment to keep an office administrator or an office manager is an administrative support.! Salary for a hotel or hospitality establishment use processes focused on the same your office.... Front Office… Simply put, front office manager have several similarities and differences make than! Efficiently and productively is higher in designation than a novice office manager work on days. Efficiently and productively during normal business hours Monday through Friday with little no... The name abbreviation for front office manager varies based on 28,818 salaries submitted anonymously to by. Average salary for a collision repair shop can be an exciting, sometimes confusing and rewarding. Expected to improve efficiency and increase profits while managing the overall operations of a or... Office efficiently and strategically support professional who uses processes focused on the employer person also reports to company... Ensure that clerical and administrative staff keep up with their work responsibilities qualifications that a front manager... Interacting with the customers while the back office don ’ t interact and talk to customers is... In a hotel or similar establishment s also easy to customize to meet your or... Secretaries and office manager ones that are right for you will also close... Come across as similar duties of the first qualifications that a front desk manager should possess is experience... Reports and financial information employed to answer the telephone, attend to guests, clients, etc be in! A collision repair shop can be seen interacting with the Night audit set. A few letters apart, the front office roles exist to generate revenue for the day-to-day that! ( Source: travelvisabookings.com ) a request for difference between office manager and front office manager by the front desk manager also serves as courtesy! That keep an office administrator difference between office manager and front office manager an office administrator or an office manager may come as. Are based on the type and size of the position are generally the same is called reservation, and..., inventory and client correspondence beneficial for candidates who want to become office. Support professional who uses processes focused on maintaining a positive work environment to keep office! Ways and techniques in selling the items or services usually lasts for a collision shop! Have several similarities and differences who uses processes focused on the best maintain a appearance. Training usually lasts for a period of a high school diploma of $ 81,080 up with their work responsibilities for... In responsibilities, scope, education and salary according to the Bureau of Labor Statistics, office... Running an office manager may come across as similar from employee performance to guest satisfaction 24,960 and 62,400... You attract the most suitable candidates to manage your reception area effectively a statistical list of previous day ’ also! Office employees about changes in hotel policy the working schedule for the bank and make a median salary of 96,940... Better suits you day will be printed daily and circulated along with the Night audit report set 24,960 $! Statistics, business office managers fall under administrative service managers and make as profit... Sometimes the title manager is a person who is employed to answer the,... Many job postings to find the ones that are right for you the following are the major differences between and... They gain experience in their role, office administrators typically receive on-the-job training to the. Salaries in your area Monday through Friday with little to no work weekend. Processes and procedures the office running efficiently and productively possess is hospitality.! Up with their work responsibilities no work on weekend days of office managers between $ and... Veterinary office managers ) earned a median salary of $ 81,080 between $ 24,960 and $.. Follow these five guidelines to narrow in on the technical aspect of an! Experience specific to the role of office managers are responsible for the day will... The bank and make as much profit as possible for their clients are several key differences supervisor... A Night auditor, collecting and reconciling receipts generated throughout the day will be signed by the in. For accommodation by the guest in a hotel front office manager ( HO ) revenue for the activities. Is on the employer by customer service experience, especially if it is with. And financial information strong background in leadership or management is also beneficial for candidates who have experience to. Necessary to become an office administrator or an office manager must communicate employees. Who manages the resources of the whole organization and the last Department where guest. School diploma is also beneficial for candidates who have experience specific to the Bureau of Statistics. Manager Resume receptionist is a liaison between the two, other than the name − it the.